Terms of Service

Service Scope

VPNFine provides international network connections and a network acceleration subscription service, supporting Windows / macOS / iOS / Android / Linux. Get clients, manage subscriptions, and submit support tickets through the user panel. Users must arrange their own local network access and pay any associated access charges.

The service provides network connectivity only. It does not include accounts, memberships, content licenses, or paid benefits for third-party websites or apps. Access may still depend on the destination service's regional rules, account requirements, and operating status. Subscribing to this service does not grant permission to use third-party services.

Accounts and Subscriptions

No email address is required; create an account with a username and password. Keep your login details and subscription credentials secure. Do not publicly disclose, rent, resell, or share your account or subscription with others. If credentials are exposed or used unexpectedly, change your password promptly and report the issue through a support ticket.

There is no device limit. Users may connect on devices they use themselves. This does not permit splitting a subscription for resale, setting up a public sharing gateway, or providing commercial relay services. The number of devices alone does not constitute a violation; unauthorized sharing or resale is assessed based on the actual conduct.

Monthly subscription data resets each month on the activation date. If you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages remain valid until used and never expire. See the plans page for prices and data allowances. A full refund for any reason may be requested within 30 days of the first payment. See the refund policy for instructions.

Lawful Use

Users must comply with the laws and regulations applicable where they are located and to their activities, as well as the rules of destination websites, apps, and content providers. Do not use the service for unlawful activities or to infringe on another person's privacy, intellectual property, or other legal rights.

Do not use the service to commit fraud, distribute malicious software, access systems without authorization, steal data, send spam, or launch network attacks. Do not disrupt other users' connections through automated abuse or malicious resource consumption, or damage clients, subscription interfaces, or service infrastructure.

Availability and Liability

Connection performance may be affected by the local network, device settings, carrier routes, network maintenance, and the status of destination services. VPNFine does not guarantee connectivity in every environment or promise a fixed speed or latency, or continuous access to specific third-party content. Maintenance or route adjustments may cause temporary interruptions. Updates are posted through site announcements or the user panel.

Users should back up important data and check connection conditions before relying on the service for critical work. Responsibility for issues caused by third-party system failures, user configuration errors, or events beyond reasonable control will be determined based on the circumstances and applicable law. These terms do not exclude any liability VPNFine must bear by law or restrict statutory remedies.

Account Suspension and Termination

If a user engages in unlawful use, attacks the service, resells or shares a subscription, or otherwise materially violates these terms, VPNFine may restrict connections, suspend the subscription, or terminate the account. Where necessary to contain an active security risk, VPNFine may first restrict the relevant access.

Measures should be proportionate to the nature and impact of the violation. Users may submit an explanation and supporting materials through a support ticket to request a review or raise an objection. Account suspension or termination does not automatically rule out a refund request; payment handling is subject to the refund policy and applicable law.

Changes and Notices

VPNFine may update these terms when service features, usage rules, or applicable laws change, and will note the update date on this page. Changes affecting users' significant rights will be announced on the site or through the user panel, together with details about how they apply.

Read the updated terms before continuing to use the service. If you do not agree to the changes, you may stop using the service and ask about next steps through a support ticket. Updates will not retroactively add fees to completed transactions or arbitrarily reduce existing entitlements. See the Privacy Policy for details on how account information is handled.